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Nexus

The operator that knows your merch business.

Nexus reads your quotes, jobs, suppliers, artwork and order history. It finds the revenue and risk that need attention, ranks them with evidence, and prepares the next move for your team to approve.

Prepared action · #1 of 3Awaiting approval

Recover Q-3187 · Northside Rugby $6,240

Evidence
  • Quote opened 3× · no reply in 8 days
  • Ordered pre-season kit last January (JOB-0871)
  • Team sizes still missing on the quote
Prepared

Follow-up email with a size-form link for the players, due before Friday.

View evidenceReview draft
Summit Build · reorder window ~240 units
Kōwhai Dental · store fit 5 staff orders
Nexus

Nexus understands how your work connects.

It understands the relationships between your clients, quotes, products, artwork, suppliers, decorators and jobs — so it can prepare the right next step with the right context.

Your data stays under your control. Nexus works within your BrandKit workspace, respects role permissions and keeps agent actions visible and auditable. Trust & security →

Morning briefExample workspace
What needs me today?

Morning, Sam. Nexus prepared 11 actions overnight. Four need your approval: sorted by revenue at risk

3 quotes have gone quiet $18,420

Coastal Realty, Northside Rugby and Kōwhai Dental. Last opened 6–9 days ago.

Review 3 follow-ups
Harbour FC hoodies blocked on artwork JOB-1042

Crest supplied as a 72 dpi JPG. Embroidery Works needs a vector or DST.

Review artwork reminder
Summit Build usually reorders hi-vis in October Reorder

Last 3 orders averaged 240 units. Their store is live, but no one has ordered yet.

Draft check-in
2 jobs ready for purchase orders 4 POs drafted

Blanks from AS Colour ship straight to Embroidery Works, with artwork and thread colours attached.

Review POs
Nothing has been sent. Every draft waits for your approval.
Ask Nexus, or tell an agent what to do…⌘K
Two levels

Copilot helps you do the work. Agents take it on.

Every plan includes Nexus. Growth adds agents that take action across your workflow, with Nexus credits included.

Starter

Nexus Copilot

Ask questions, find information and draft content across your workspace.

  • Search records and products
  • Explain a client relationship
  • Draft client emails and replies
  • Prepare store setup context
Growth

Nexus Agents

Autonomous agents that work across your workflow, with monthly Nexus capacity included.

  • Stale quote recovery
  • Repeat-order opportunity detection
  • Store opportunity engine
  • Bottleneck and risk reviews
  • Nexus MCP for Claude and ChatGPT
Compare plans →
Nexus Agents

What Nexus Agents watch for you.

The moments that cost merch businesses the most are the ones nobody had time to notice.

Quotes going cold

Finds open quotes losing momentum, ranks them by value and age, then prepares grounded follow-ups your team can approve.

Clients due to reorder

Reads order, quote, job and relationship history to spot replenishment, uniform reruns and seasonal reorders before they go elsewhere.

Clients ready for a store

Finds clients with the right history and product patterns for a Live Store, then prepares a reviewable rollout.

Bottlenecks before they bite

Reviews stale leads, artwork-blocked jobs, open purchase orders, pipeline health and relationship risk from one prompt.

Grow existing customers

Your customer accounts
have more to tell you.

See who is ready to reorder, which relationships are drifting and why. Turn connected history into the next conversation worth having.

Explore customer growth
SB
Summit BuildUsually orders every 47–57 days
Reorder window
CR
Coastal Realty52 days behind normal rhythm
Quiet
NS
Northside SchoolActivity within normal pattern
Healthy
Example relationships · evidence behind every signal
Without NexusWith Nexus

Someone manually checks stale quotes, quiet customers and production blockers.

Ask what needs attention and get ranked actions, each with its evidence.

Repeat-order windows and store-fit clients get noticed too late, or not at all.

Nexus Agents surface them while there’s still time to act.

Context is copied between BrandKit, the inbox, spreadsheets and AI tools.

Claude or ChatGPT read approved BrandKit context and run Nexus tools directly.

Agents

Your back office keeps moving while you’re selling.

Quote faster, follow up consistently, make fewer production mistakes and sell more to existing clients. Each agent owns one part of the workflow, works from your real catalogue and client history, and hands anything that matters back to a person.

Illustrative activity. Sales, Follow-up and Procurement agents are in beta; the other cards show connected workflow examples. Availability depends on plan, workspace enablement and connected data.

Sales AgentBetaQuote faster

Turns an enquiry into a priced, margin-aware draft you review, applies the client’s revisions, and prepares the sales handover from the accepted quote. In beta: a person approves before anything reaches production.

Drafted 3 options for Harbour FC · 38% avg margin · waiting for your review

Relationship AgentBetaFollow up consistently

Nurture customer relationships, review account recommendations and prepare timely follow-ups for a person to send.

3 follow-ups drafted · $18,420 in play

Artwork AgentWorkflow exampleFewer mistakes

Finds jobs stalled on files or proofs and prepares the request for a production-ready vector.

Flagged low-res crest on JOB-1042

Procurement AgentBetaFewer mistakes

Drafts purchase orders to blank suppliers and decorators, and repairs missing supplier links on a job.

4 POs drafted across AS Colour & Embroidery Works

Reorder AgentWorkflow exampleSell more

Learns repeat-order patterns, spots when customers may be ready to buy again, and prepares a timely conversation using their order history.

Summit Build due for hi-vis · ~240 units

Cash AgentWorkflow exampleGet paid

Prepares payment follow-ups and flags any job that shouldn’t go to production until a deposit lands.

2 overdue invoices · 1 deposit blocking print

Client Stores AgentWorkflow exampleSell more

Identifies clients who’d order more through a branded store and prepares the pitch and setup.

Kōwhai Dental: 5 staff orders this year → store pitch ready
Nexus MCP · Growth & Custom

Use Nexus inside Claude or ChatGPT.

Nexus MCP lets approved AI clients use BrandKit tools through OAuth and your existing role permissions. Available by default on Growth and Custom.

  1. Connect Claude or ChatGPT to BrandKit Nexus with OAuth.
  2. Choose the workspace. Nexus only allows what your role already can.
  3. Ask for merch work: pipeline risks, store candidates, overdue quote follow-ups.
  4. Review every prepared change before it touches live records.
In control

Agents draft. Your people decide.

Nexus is built for businesses where one wrong logo or one wrong size run costs real money. Autonomy is something you grant, not a default.

Approval gatesClient emails, POs and price changes wait for a person unless you decide otherwise.
Shows its workingEvery draft cites the quote, job or email it was based on.
Logged on the recordWhatever an agent does appears in the job and client history.
Role permissionsSales, production and finance each see and approve their own actions.
Relationship AgentAwaiting approval
ToMia Tane, Northside RugbyReQ-3187 · Training tees & hoodies

Hi Mia, just checking the quote for the pre-season kit reached you. To make the 2 Feb first game, we’d need sizes by Friday. Happy to send the size form to your players directly if that’s easier.

Why now: quote opened 3× · no reply in 8 days
Based on: Q-3187, last season’s order JOB-0871
EditApprove & send

Put Nexus to work.

Start free with Nexus Copilot. Move to Growth when you want Nexus Agents taking action across your workflow.