Can I try BrandKit before I pay?
Yes. Starter and Growth include a free 14-day trial with no credit card required. If BrandKit isn’t the right fit today, you can stay on the free plan after your trial.
What’s the difference between Starter and Growth?
Starter runs your business: you can take a job from lead to dispatch, with quoting, supplier pricing and stock, artwork proofing and client sign-off, purchasing, Nexus Copilot and the AI Quote Builder, without an upgrade prompt. Growth makes the same journey faster and easier to manage across a team, with Nexus Agents, automated follow-ups, inventory, advanced pricing, insights, role visibility controls, five included users and more portals.
How do Nexus credits work on Growth?
Monthly Nexus Agent credits are included with Growth. Contact BrandKit for additional capacity. Agents use credits only when they complete work, and Nexus Copilot — questions, search, summaries and drafts — never uses them. Custom offers higher capacity with usage tailored to your operation. Unused included credits do not carry over.
When should I choose Custom?
Choose Custom when your team, business entities or storage needs more room than Growth provides. We can agree seat and portal allowances, Nexus Agent usage and commercial terms around your organisation. Growth already includes insights, reporting and role visibility controls.
Can I add more Ordering Portals to Starter or Growth?
Yes. Starter includes 1 Ordering Portal and Growth includes 2 Ordering Portals. Additional portals from $19/mo can be added to either plan, so you don’t need the Custom plan just to run more client portals. Every live portal includes one client domain, and proposal portals are free and unlimited on every plan.
How do I add more users?
Admins invite teammates from Settings > Plans & Billing. If every included seat is taken, BrandKit adds the seat for you at $19 per user per month, charges the prorated amount for the rest of your billing period, and sends the invite. It works on monthly, quarterly and yearly plans. Remove a seat any time and the unused time is credited to your next invoice.
Who is this for?
Promotional product distributors, custom sportswear and teamwear businesses, uniform suppliers, apparel decorators like screen printers and embroiderers, and agencies that handle branded goods.
Can I import my existing data?
Yes. You can import your existing clients, products and leads with our CSV import tools in Settings > Data Manager, with templates to make it smooth. Guided onboarding also covers supported supplier catalogue imports.
Can I customise the platform to match my brand?
Yes. Admins can add your company logo and core brand colours to create a clean, professional workspace for your team and your client portals.
